ServiceLedger OrderDesk Add-On Module

ServiceLedger OrderDesk Add-On Module is perfect for service organizations that need to track sales orders, backorderrs and RMA's for products you sell directly. 

Key Capabilities

General Information

• Robust database utilizing MS SQL Server for optimal performance on any database large or small (ServiceLedger provides a run-time license that prevents you from having to purchase MS SQL Server)

• Utilizes the same database as ServiceLedger

Information Management

• Know where you stand with your current order queue using the Dashboard or Queue Viewer.

• Identify areas of strength and areas you need to improve.

• All critical information available at your fingertips using the Dashboard or Snapshot Views.

• Robust reporting allows you to generate reports on your business or modify or create new reports for your needs.

Order Management

• Create sales orders, track backorders, etc.

• Define critical orders that need to be fulfilled immediately

• Purchasing management to help you quickly purchase items to fulfill sales orders

Robust Reporting

• Dozens of canned reports allow you to track every aspect of your helpdesk operation.

• Create your own reports or modify existing reports using Crystal Reports.