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ServiceLedger
Customization Services
ServiceLedger Customization
Services provides you with the peace of mind that you can grow with
ServiceLedger by having ServiceLedger customize ServiceLedger to meet your ever
changing needs and requirements. Since customizations involve modification
or alteration of the base source code of ServiceLedger, it is required that you
meet some minimal requirements before you consider customizations.
Customizations can be expensive and long-term support and upgrade costs can be
increased as a result of customizations, so customizations should only be
requested if the customization itself justifies the cost of the customization.
What is ServiceLedger
Customization Services?
Customization services allows
ServiceLedger to modify or alter the base source code of ServiceLedger to meet
any specific needs or requirements you may have. Customizations are
generally only needed for customers that have some unique need or process they
would like to incorporate into ServiceLedger.
What are the customization
rates?
Customization rates are $150 per hour or flat fee with fixed estimates.
What is the customization
request process?
Our goal is to completely understand your needs and expectations on any
customization request before we quote the work or perform the work. That
is why customization requests have a more formal process designed to ensure that
your needs and expectations are met. Unfortunately, we are not able to
deviate from this process to ensure success with all customization projects we
implement.
- You submit your
customization request with as much detailed information as you can provide
about what you are wanting and expecting from the customization request.
- A developer will review your
customization request and will provide you with a rough, ballpark estimate
for your immediate consideration.
- If your budget is in range
with the ballpark estimate, a quote will be sent to you for a Customization
Conference Call that can last between an hour up to four hours to discuss
the customization in detail. This call is billable at $100 per hour.
The purpose of this call is to discuss the customization in detail and
understand your needs and expectations completely.
- Specifications are sent to
you specifying exactly what ServiceLedger will be performing.
- After your acceptance of the
specifications, a fixed quote is created for your acceptance.
- The timeline for deploying
customizations will be provided in the fixed quote, but usually within 2 - 4
weeks.
MAKE A CUSTOM
SERVICE REQUEST NOW
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