ServiceLedger White Papers
Resource Management Software Made Easy
ServiceLedger provides powerful resource management functionality allowing you to stay on top of your resources including employees, sub-contractors and equipment. All resources can be scheduled on jobs and depending upon your workflow can be automatically assigned or manually assigned. Track all information on resources including labor, cost, profitability, utilization and more.
Key Capabilities
- Track all resources including employees, sub-contractors and equipment
- Select different labor rates and costs for resources
- Select different skill sets for resources for job scheduling optimization
- Select different territories for resources (optional) for optimal scheduling efficiency
- Report on tech profitability, utilization and more.
Below you will find information on our most common functions of the resource management function with sample screenshots. If you have any other questions regarding our service dispatching software, please do not hesitate to call us at 940.497.2834 or email us at sales@serviceledger.com.
Tech Record
Manage all of your technicians and track their skills and territories serviced. Enter different rates and costs for different technicians. Rank each technician based upon general ranking or skill rating so that you can sort your technicians on the scheduler based upon your preference.
Sub-Contractor Record
The Sub-Contractor Record separates all of your sub-contractors from your general technicians and track information specific to the contractor including skill or trade, territories serviced and any documents you need to store on the sub-contractor including insurance and bond information, trade certification, and more. Create vendor records from the sub-contractor record so that you can track all payables to the sub-contractor.
Equipment Resources
ServiceLedger allows you to manage your equipment resources that may be scheduled to a job, such as trailers or heavy machinery. Equipment can be scheduled just like a technician or team, and can be easily tracked on the service schedule and dispatch board.
Resource Reporting
Generate different reports on your resources including profitability, utilization and more to help you better manage your resources and determine how well they are performing.