ServiceLedger OrderDesk Add-On Module
Sales Orders, Back Orders, and RMAs for ServiceLedger
ServiceLedger OrderDesk Add-On Module is perfect for service organizations that need to track sales orders, back orders and RMA's for products you sell directly.
Key Capabilities
General Information
- Robust database utilizing MS SQL Server for optimal performance on any database large or small (ServiceLedger provides a run-time license that prevents you from having to purchase MS SQL Server)
- Utilizes the same database as ServiceLedger
Information Management
- Know where you stand with your current order queue using the Dashboard or Queue Viewer.
- Identify areas of strength and areas you need to improve.
- All critical information available at your fingertips using the Dashboard or Snapshot Views.
- Robust reporting allows you to generate reports on your business or modify or create new reports for your needs.
Order Management
- Create sales orders, track backorders, etc.
- Define critical orders that need to be fulfilled immediately.
- Purchasing management to help you quickly purchase items to fulfill sales orders.
Robust Reporting
- Dozens of canned reports allow you to track every aspect of your helpdesk operation.