ServiceLedger White Papers
ServiceLedger Tech Web Portal
The ServiceLedger Tech
Web Portal allows your technicians out in the field to access their jobs
from any device via the Internet. The ServiceLedger 2009 Tech Web
Portal has been optimized for better viewing of the portal pages on any
PDA including Pocket PC's, Blackberry's and Smart Phones.
Click here to watch
any of our online demos to see how easy it is to track inventory using ServiceLedger.
Key
Capabilities:
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Any
technician or sub-contractor can access the ServiceLedger Tech Web
Portal via the Internet.
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Permissions determine how much or how little you want each
technician or sub-contractor to do or see.
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Ability
to view all open jobs, including schedules.
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Ability
to update job information out in the field.
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Ability
to capture digital signature of customer.
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Ability
to create customers, jobs, equipment records out in the field.
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Ability
to view customer service history or equipment service history.
Below you
will find information on our most common functions of the ServiceLedger
Tech Web Portal with sample
screenshots. If you have any other questions regarding our service
dispatching software, please do not hesitate to call us at 940.497.2834
or email us at
sales@serviceledger.com.
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Home Page
From
the home page you can view all existing work orders or filter to
a specific set of work orders with ability to click on any work
order to get to the details. Additionally, you can Add New
Customers or View Existing Customers from this page.
Note: You
can add work orders directly from the customer record when you
pull it up from the Web Portal.
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Job Information Page
Capture all relevant information about the job including job
charges, tasks performed, equipment serviced and time spent on
the job.
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Digital Signature Capture
Capture digital signatures out in the field of your customers
before your technicians leave the job. |
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