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ServiceLedger
Training
| We understand the
importance of consulting and/or training to help you get the most out of
your ServiceLedger investment. In addition to the free training
and consulting resources we offer, ServiceLedger also provides a variety
of different paid training and consulting options to help you get the
most out of ServiceLedger.
Our recommendation is
that you utilize all free training resources including the
documentation, training videos and questions forum before you proceed
with custom training. You can access all free training resources
at our Getting
Started Page.
Do you have a
non-technical question and want to get a response from a trainer or
consultant? Before you proceed with custom training, try our
free questions forum to see if your question can be easily addressed at
no charge by one of our certified trainers and/or consultants. If
a trainer or consultant is unable to easily address your question for
free, they will be able to provide you with affordable options to
address the question for you.
Email Your Question Now. |
News:
Get
Started Right.
ServiceLedger offers a
special website that helps you get up and running fast. Get easy
access to documentation, training guides, pre-recorded training videos
and more.
Click here to access the Getting Started Page.
Do You
Need Personal Training or Consulting?
ServiceLedger offers several
affordable training and/or consulting options to provide you with
personalized training on ServiceLedger.
Click here to purchase personal training or
consulting now. |
Custom Training
and/or Consulting Options:
Click Here To Purchase A Training Option Now
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ServiceLedger
Quick Start Plan |
The Quick Start Plan is
ideal for new customers that have read all existing documentation and
watched all existing training videos and need additional training and/or
consulting to address specific needs or requirements for their
organization. The Quick Start Plan provides five hours of
consulting and/or training for $395 scheduled in one hour increments
over five days. To ensure maximum effectiveness, it is recommended
that you provide us in advance with any expectations you have from
training or consulting including any specific processes, needs,
requirements you may have. |
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ServiceLedger
Onsite Plan |
The Onsite Plan provides
you with onsite training or consulting for $1,000 per day plus
reasonable travel expenses (minimum 2 days). Onsite training is
ideal for customers who require a more personalized training curriculum
for their staff. |
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ServiceLedger
Hourly Training or Consulting Fee |
You can purchase
training and/or consulting on an as-needed basis for $125 per hour.
All training and/or consulting must be scheduled in advance.
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Training FAQ
What type of free training options
are available to me?
You can access our
Getting Started Page
to get instant access to online documentation, training videos, FAQ's or more.
Additionally, you can email
questions@serviceledger.com for quick
responses on common training or consulting questions. This service is a
free service intended for a question and answer forum only and not advised for
more specific questions you may have regarding your specific business need,
requirements or processes.
Why does my support plan not cover
training or consulting?
Our Support
Specialists are trained to handle technical issues related to the software and
not trained to think outside-the-box and provide guidance on how to utilize
ServiceLedger for different business scenarios. To ensure you receive
proper information from ServiceLedger, we advise that all training and/or
consulting come directly from the training department that works with customers
on a regular basis about how to apply ServiceLedger to different business
scenarios.
I have some unique needs,
requirements or processes. What are my options?
It is recommended
that you select one of our training options to discuss your needs, requirements
or processes. The Quick Start Plan is our most popular plan and provides
five hours of training or consulting at a significant reduced rate over our
standard hourly rates.
I just have a couple of questions
and think a custom training session is overkill. Do I have an alternative
option?
You can try the
questions@serviceledger.com forum, however we cannot guarantee
that this forum will be able to address your question to your satisfaction.
If you are unsure, we recommend that you forward the question and allow the
trainer to determine if it can be addressed to your satisfaction or may require
a special custom training session. |
